The Parts Drop

Parts, Supplies & Information for Xerox®
Copiers, Printers, & Fax Machines.

  Home » Tech Info
Not Logged In
   |  Log In  |  Your Account  |  Your Cart  |  Checkout  
website security
Catalog more
- Main Catalog Menu
Part Search
Choose Your Model#
(Optional) Narrows your search to a specific style of machine.
Enter Keywords
You can include a full model name,and a part# (if you have it), as well as descriptive keywords.
Tech Info
- Tech Info Menu
(codes & diagnostics)
Your Order more
0 items
Shipping & Returns
Privacy Notice
Conditions of Use
View All Products
Contact Us

Important:.. the information presented here is for the use of a qualified, experienced technician. Without the background knowledge which comes with training, you risk doing more damage than good to the copier & also risk your own safety.
If you are not willing to take 100% responsibility for your actions, do not use the information posted here. Thank you. Read our Conditions of Use for more information

XC810 style
XC810 style
XC810 style
XC810 style


XC810, XC811, XC820, XC822, XC830, XC855, XC865, XC875
XC1020, XC1033, XC1040, XC1044, XC1045, XC1245, XC1255
(Also Sharp Z-810 series)
XC810 style Copy cartridge illustration


The drum cartridge is the same for all of the XC800,1000,1200 series machines. These machines are unique in the way they reset the drum count. On the rear of a new cartridge is a gear-like piece with a flag which swings down during initialization and trips a photo-sensor to reset the drum count. One warning... the first cartridge which the customer gets with the purchase of a new machine is a 'starter' cartridge and is not equipped with the drum count reset mechanism. Fortunately, the drum count can also be reset from diagnostics. I’ll explain both of these ways in the procedure. The cartridge will run 12,000 copies before the machine calls for a new one. It remains to be seen if the drums on these cartridges are hardy enough to run a second cycle without failing.


Tools you’ll need:

  • Philips-Head Screwdriver #2
  • Small Flat-Head Screwdriver
Supplies you may need:
  • Starter Powder (dusting pouch)
  • Yellow Dust Cloths
  • White Polishing Sponge (optional)
  • Drum-Coat Polish (optional)
Replacement components which you may need:
  • Replacement Drum
  • Replacement Cleaning Blade


1.) First check the drum for flaws (turns counter-clockwise if you’re looking at the rear end)... If the drum is still in good shape, you may choose to polish it & use it for a second cycle.

2.) Turn the front drum hub 1/4 turn clockwise and then extract it. The drum can then be lifted out of its cradle. This drum is light sensitive so store it in a dark place.

3.) Remove the two rear metal contacts (1 screw each from the top). Then remove the charge corotron (2 silver screws).

Copy Cartridge
4.) Remove the Cleaning Blade (5 screws). Inspect the blade for imperfections and deterioration. Replace the Blade if needed. Use fresh drum starting powder on the blade.

5.) Vacuum & clean everything thoroughly. Be careful not to damage the scorotron grid and the thin mylar recovery blade. The front end-cap is held in place by 3 clips... take notice of the position of the 3 gears which drive the auger system... they are loose under the front end cap and will fall off easily. Slide back the shutter on the top of the auger tube & vacuum any excess toner out.

6.) Drum Count Reset: Remove the Drum Count Reset Mechanism (the white gear-like piece... see illustration #2) from its shaft on the rear of the cartridge (1 clip). If you do not see this piece, read the Note below. Reposition the Reset Mechanism so that the flag is at around 1 o’clock as shown in Illustration #2 & re-install the clip. Reset Mechanism
NOTE: If the cartridge you are working on is a ‘Starter’ Cartridge (the one the customer gets with the purchase of the machine)... it will be missing the Reset Mechanism.
In this case, you can reset the Drum Count from Diagnostics as follows: (24-7)
A) Enter Diagnostics... this is done by turning on the machine and then, within 4 seconds, press ‘Clear’, Exposure Mode’, ‘Clear’, ‘Exposure Mode’ (Exposure Mode is the button on the far left). All of the display will go blank.
B) Select ‘24’ using the copy quantity buttons, then press ‘Print’, then select ‘7’ and press print again. This will reset the drum count to ‘0’.

7.) Reassemble the cartridge. Install the blade, the corotron, and the 2 metal contacts (the wire from the corotron goes through a hole in the plastic & under the forward most contact, the screw goes through the loop in the wire). Apply Fresh Drum Starting Powder to the drum & Blade (we have found the starting powder which new generic drums come with to be completely inadequate in this model, so remove the old starting powder & apply fresh stuff). Re-install the Drum & Front Drum Hub. Turn the drum (counter-clockwise looking at the rear end) to make sure it turns ok and that the cleaning blade is working properly.



Turn on the machine and then, within 4 seconds, press ‘Clear’, ‘Exposure Mode’, ‘Clear’, ‘Exposure Mode’ (the ‘Exposure Mode’ button is the one on the far left). All of the display will go blank.

Enter diagnostic mode as explained above. Select ‘24’ using the copy quantity buttons, and press ‘Print’, then select ‘7’ and press ‘Print’ again. This resets the drum count to ‘0’. Turn off power to exit diagnostics.

To see how many copies a cartridge has run... enter diagnostics and select ‘22’ using the copy quantity buttons, then press ‘Print’, then select ‘12’ and press ‘Print’ again. The copy count will flash, 2 digits at a time (Ex: ‘00’ followed by ‘05’ followed by ‘67’ would mean 567 copies). Press ‘Clear’ to exit diagnostics.

XC810 style
XC810 style
XC810 style
XC810 style
MENU (201)387-7776 U.S.A.

This page created by Partsdrop
and maintained by Advanced Design

The Parts Drop is a family owned business. Our home is at 26 Palisade Avenue in Bergenfield, NJ 07621.
Thank you for your business!

* Xerox and all of their model #'s are Registered Trademarks of Xerox Corporation...
The Parts Drop is not affiliated with Xerox Corporation except for the fact that we love'em!

This Website layout was created based on the wonderful: osCommerce
Powered by osCommerce Copyright © 2003-2008

Olla Cart