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212,214 |
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| A1 | Misfeed from the SDF Input Tray |
| A2 | Misfeed from the Constant Velocity Transport |
| C1 | Tray 1 misfeed or Out of paper |
| C2 | Tray 2 misfeed or Out of paper |
| C3 | Bypass Tray misfeed or Out of paper |
| E1 | Paper Jam between Registration Sensor & Exit Sensor |
| E3 | Paper Jam at exit |
| E5 | Door Transport Interlock is open |
| J1 | 500 copies before end of Copy Cartridge Life |
| J3 | Copy Cartridge missing or not seated |
| J7 | Copy Cartridge count expired (replace the cartridge or recondition it) |
| J8 | Incorrect Copy Cartridge (read about Checking Cartridge Types note below.) |
| L6 | Foreign Interface Device problem |
| U1 | Main Drive problem |
| U2 | Scan Home problem |
| U3 | ROS (Raster Output Scanner, which writes to the drum) failed self test |
| U4 | Fuser overheat or failure to warm up |
| U5 | Fuser under temperature |
| U7 | Control console problem |
| U8 | Main Board problem |
| U9 | High Voltage Power Supply (HVPS) problem |
DIAGNOSTICS:
To enter diagnostics:
Hold down ‘0’ while turning on the Power the console will light up. Press
‘Stop/Clear’, the lights will shut off & --- will appear in the display
Wait 30 seconds for the optics to complete a self-test before you enter any
diagnostic test codes. Never turn off the power before the optics stop moving
(or you’ll get a U2 code & possibly some unpleasant noises from the Scan
Drive Motor).
To enter a code:
After the optics complete a self test, enter the 3 digit code for the test you
wish to run followed by ‘Print’.
To exit diagnostics:
Turn the power off.
*To clear a fuser code:(401)
Enter diagnostics, wait 30 seconds for the optics to initialize, enter ‘401’
followed by ‘Print’, then shut down the power & wait 10 seconds before
switching power back on.
Checking Copy Cartridge Life Remaining (in %):
Press & hold the ‘Stop/Clear’ button,
then press the ‘2’ button release both buttons together. The % of life
remaining for the copy cartridge will be displayed.
Checking the Copy Cartridge ‘Type’: (202)
There are several Copy Cartridge ‘Types’
available & each machine is programmed to accept only one of those types.
There are 2 types here in the US & several other types sold abroad.
This procedure is to check the cartridge ‘Type’ which the machine is set up to accept & also to compare the ‘Type’ of the cartridge currently installed in the machine. Enter diagnostics as explained above. Enter ‘202’ followed by ‘Print’. The machine’s ‘Type’ will be displayed. If the machine had called a J8 code, it will flash two 3 digit #’s in sequence. The 1st 3 digit # displayed represents the cartridge ‘type’ which the machine is expecting the 2nd 3 digit # represents the ‘type’ of the cartridge currently installed in the machine. If the 1st 3 digit # shows as ‘001’, the machine needs a US market cartridge reorder #113R180 or 113R181 will do (113R180 is the Environmental Partnership version which may be reconditioned by Xerox). If the display shows ‘005’ as the 1st 3 digits, then the machine is expecting a cartridge sold through the Channel Group (Retail Outlet Stores) reorder # for these would be 113R287.
Changing the Cartridge ‘Type’ which the
machine will accept: (406)
This procedure serves to set the machine up to
accept the cartridge ‘Type’ which you wish to use... First, with the power
off, remove the Copy Cartridge, close the Door Transport. Enter diagnostics as
explained above. Enter code ‘406’ followed by ‘Print’. Turn off the
power and install the intended Copy Cartridge. Turn on the machine, it will now
expect the ‘type’ of cartridge which you have offered it.
Checking the Fault History:
Enter diagnostics & select ‘300’ followed
by ‘Print’ to display the most recent status code. Use code ‘301’ for
the 2nd most recent, ‘302’ for the 3rd (‘303’/’304’/’305’ for
4th, 5th, & 6th).
Checking the Copy Count
Press and hold the ‘Stop/Clear’ button &
press the ‘7’, then release the 2 buttons together. The copy count will be
displayed 3 digits at a time (‘003’ followed by ‘534’ would indicate
3,534 copies).
Checking the Print Count (220 & 221)
Enter diagnostics, then enter code ‘220’
followed by ‘Print’… the first 3 digits of a 6 digit count will be
displayed (xxx___)… then hit ‘Stop/Clear’ and enter the code ‘221’
followed by ‘Print’… the second 3 digits will be displayed (___xxx).
Testing sensors & switches
(Input Component Codes):
Enter diagnostics as explained above. Then enter
the code desired followed by ‘Print’… then actuate & de-actuate the
switch or sensor & watch the display to see if it changes.
| Code | Components |
| 2 | Console Switches (pressing & releasing any console switch increases the numeric display by 2) |
| 3 | Registration Switch Exit Switch Document Present Sensor Document Registration Sensor |
Testing Clutches, Solenoids & Motors
(Output Component Codes):
Enter diagnostics, then enter the code you want
& press ‘Start’ to activate the component you want to see in action.
| Code | Component |
| 21 | Control Console Lamps |
| 41 | Main Drive Motor |
| 42 | Cooling Fan |
| 55 | SDF (Set Document Feeder) Drive Motor |
| 56 | SDF Feed Solenoid |
| 57 | SDF Feed Clutch |
| 63 | Scan Drive Motor **CAUTION: Never interrupt this test or else optics noise, a U2 code or a constantly on exposure lamp may result |
| 65 | Exposure Lamp |
| 66 | ROS motor (Raster Output Scanner… known by most as the laser) |
| 67 | Sample print test pattern (will make you 5 prints produced by the Main Board) |
| 68 | Sample Print (produced by the Printer Board) |
| 71 | Tray 1 Feed Solenoid |
| 72 | Tray 2 Feed Solenoid |
| 73 | Bypass Feed Solenoid |
| 83 | Registration Clutch |
| 91 | HVPS & Main Drive Motor & Tray 1 Feed Solenoid |
Changing NVM Settings: (Non
Volatile Memory (NVM) Settings)
Use these entry codes to read & alter
settings for machine performance. To change a setting... enter the diagnostic
code you want, press ‘Print’ (the current setting will be displayed
flashing)… enter a new value & press ‘Print’ to lock in your new
setting.
| Code | Setting Description | Range | Default | Details |
| 402 | Lead Edge Registratin | 0 to 40 | 20 | 1 step = approx. 0.5mm to move the image away from the lead edge, increase the value. |
| 403 | Front to Rear Registration | 0 to 40 | 20 | 1 step = approx. 0.5mm to move the image away from the left side, increase the value. |
| 404 | Fuser Temperature | 1,2, or 3 | 2 | 1 = 366°F (186°Celsius) 2 = 376°F (191°Celsius) 3 = 386°F (197°Celsius) |
| 405 | Foreign Interface Enable | 0 or 1 | 0 | 0 = Disabled 1 = Enabled |
| 408 | Power Saver Override | 0 or 1 | 1 | 0 = Disables customer’s power saver
feature 1 = Enables customer’s power saver feature |
Checking the Printer total RAM memory:
Press & hold ‘Stop/Clear’, then press ‘0’
& release together… the number displayed tells how many Meg of RAM the
machine is equipped with.
Checking the machine’s Hardware Configuration:
Press & hold ‘Stop/Clear’, then press ‘6’
& release together, find the code shown in the list below:
| Code | Machine Configuration |
| 100 | Model 212: 12 cpm copier w/ Tray 1 (250 sheet) |
| 101 | 101Model 212: 12 cpm copier w/ Tray 1 (250 sheet) & SDF |
| 200 | Model 214: 14 cpm copier w/ Tray 1 (500 sheet) |
| 201 | 201Model 214: 14 cpm copier w/ Tray 1 (500 sheet) & SDF |
| 210 | Model 214: 14 cpm copier w/ Tray 1 (500 sheet) & Tray 2 (250) |
| 211 | Model 214: 14 cpm copier w/ Tray 1 (500 sheet), Tray 2 (250) & SDF |
| 300 | Model 212: 12 cpm copier/printer w/ Tray 1 (250 sheet) |
| 301 | Model 212: 12 cpm copier/printer w/ Tray 1 (250 sheet) & SDF |
| 400 | Model 214: 14 cpm copier/printer w/ Tray 1 (500 sheet) |
| 401 | Model 214: 14 cpm copier/printer w/ Tray 1 (500 sheet) & SDF |
| 410 | Model 214: 14 cpm copier/printer w/ Tray 1 (500 sheet)& Tray 2(250) |
| 411 | 214: 14 cpm copier/printer w/ Tray 1 (500 sheet), Tray 2 (250) & SDF |
CUSTOMER PROGRAMMABLE OPTIONS:
To view & change the customer programmable settings, press & hold the
‘Paper Tray Select’ button for about 4 seconds till the LED’s flash &
‘---‘ is shown in the display. Enter the code for the feature you want to
change… then press ‘Print’, the current value will be displayed. Enter the
new setting & press ‘Print’ to lock in your selection. Press ‘Paper
Tray Select’ again to exit the Program Mode. Default settings are shown in
Bold text in the descriptions shown below.
To select the Priority Paper Tray:
Use Code ‘10’.
The options are: 1 = Tray 1, 2 = Tray 2, 3
= Bypass Tray
“Auto Clear”
(Use Code ‘11’)
To choose the Time the machine waits before “Auto
Clear” (return to default settings):
0 = off, 1 = 20 seconds, 2 = 30 seconds, 3
= 60 seconds, 4 = 90 seconds.
“Power Off Mode”
(Use Code ‘12’)
To choose the Time the machine waits before “Power
Off Mode”
0 = off, 1 = 5 minutes, 2 = 20 min., 3 =
60 min., 4 = 120 min., 5 = 240 min.
“Power Saver Mode”
(Use Code ‘13’)
To choose the Time the machine waits before going
into “Power Saver Mode”
0 = off, 1
= 2 minutes, 5 = 5 min., 10 = 10 min.
“Reduction / Enlargement Preset Button”
(Use Code ‘14’)
To choose the % value of the “Preset button”…
Range is from 50 to 200 %.
Copy Quality
(Use Code ‘15’)
Allows choice of copy quality as follows:
1 = “Text
Mode” 2 = “Mixed Mode” 3 = “Photo Mode”
“SDF Auto Start”
(Use Code ‘16’)
Enables / disables the feature which makes the
copy process start automatically when a sheet is fed into the Document Feeder. 0
= Enabled. 1 = Disabled
Available Configurations:
212 : R/E w/ 250 sheet Main Tray
214 : R/E w/ 500 sheet Main Tray … options
include SDF, extra 250 sheet tray, & stand
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