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Symptoms & Solutions

Symptoms & Solutions

Important:  The information presented here is for the use of a qualified, experienced technician. Without the background knowledge which comes with training, you risk doing more damage than good to the copier & also risk your own safety. If you are not willing to take 100% responsibility for your actions, do not use the information posted here. Thank you. Read our Conditions of Use for more information

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7556 Family - Fault Code: 303-319 IOT NVM Restore Failure...   READ MORE
7556 Family - Fault Code: 303-324 SW Upgrade File Transfer failure...   READ MORE
7556 Family - Fault Code: 303-325 System detects that the Wall Clock has not incremented within 1.5 seconds during Power On....   READ MORE
7556 Family - Fault Code: 303-326 Upgrade not required, since the SW Upgrade version is the same as the SW version on the machine....   READ MORE
7556 Family - Fault Code: 303-327 Upgrade Failed. this problem could be caused by an internal timing issue (Front side BUS speed set incorrectly), hardware error, user error and others....   READ MORE
7556 Family - Fault Code: 303-329 Upgrade request received during active diagnostics...   READ MORE
7556 Family - Fault Code: 303-330 Upgrade request received during active Security function...   READ MORE
7556 Family - Fault Code: 305-121 DADF Feed Out Sensor On Jam...   READ MORE
7556 Family - Fault Code: 305-122 DADF Simplex/Side 1 Pre Reg Sensor On Jam...   READ MORE
7556 Family - Fault Code: 305-123 DADF Simplex/Side 1 Reg Sensor On Jam...   READ MORE
7556 Family - Fault Code: 310-300 Fuser took too long to recover from High Temperature Not Ready state....   READ MORE
7556 Family - Message: Non Customer Mode The machine says it is in non customer mode and the Setup Wizard does not start at reboot....   READ MORE
Ph-7500 Family - Fault Code: 010-311 Heat Roll STS Disconnect Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-319 Heat Roll In NC Sensor Differential Amp Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-320 Heat Roll STS Over Temperature Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-326 Fuser Hot Not Ready Return Time Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-328 Warm Up Time Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-329 Fuser Fuse Cut Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-330 Fuser Motor Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-332 Heat Roll NC Sensor Disconnection Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-333 Heat Roll NC Sensor Over Temperature Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-334 Heat Roll NC Sensor Broken Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-335 Heat Roll NC Sensor Range Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-337 Heat Roll Paper Winding Fail ...   READ MORE

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  1. Fault or Status Codes 55item
  2. Error Messages 4item
  3. Other Faults 5item

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