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Symptoms & Solutions

Fault or Status Codes

Important:  The information presented here is for the use of a qualified, experienced technician. Without the background knowledge which comes with training, you risk doing more damage than good to the copier & also risk your own safety. If you are not willing to take 100% responsibility for your actions, do not use the information posted here. Thank you. Read our Conditions of Use for more information

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DC250 style - Fault Codes 061 - Laser Scan Failures DC250 style - Fault Codes 061 - Laser Scan Failures

DC250 style - Fault Codes 061 - Laser Scan Failures

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DC250 style - Fault Codes 010 - Fuser Faults DC250 style - Fault Codes 010 - Fuser Faults

DC250 style - Fault Code2 - 010 - Fuser Faults

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DC250 style - Fault Codes 042 - Part Failures DC250 style - Fault Codes 042 - Part Failures

DC250 style - Fault Codes 042 - Part Failures

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DC250 style - Fault Codes 005 - DADF Document Feeder Faults DC250 style - Fault Codes 005 - DADF Document Feeder Faults

DC250 style - Fault Codes 005 - DADF Document Feeder Faults

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Install Phase Incomplete, System Unavailable, or Speed Configuration Mismatch What do you do if one of these machines loses its memory? Its not all that straight forward so we gathered any info we could find in the manual on the subject and put it into one article. Hopefully it will help you solve the problem. ...   READ MORE
C123 Style Tech Info - Fault Codes

C123 Style  Abbreviated Fault Code List (for the following Families and Models):

- C123 Family: (CopyCentre) C123, C128, C133, (WorkCentre) WC-M123, M128, M133, Pro123, Pro128, Pro133
- WC-5225 Family: (WorkCentre) WC-5325, 5330, 5335
- WC-5225 Family: (WorkCentre) WC-5222, 5225, 5230

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4112 / D95 families - Fault Code 077-313 : Multi-Feed Sensing Problems

4112 / D95 families - Fault Code 077-313 : Multi-Feed Sensing Problems

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Fault Code 059-315: WC-5325, 5330, 5335

Fault Code 059-315: WC-5325, 5330, 5335 - Fuser Center Thermistor detects an Overtemperature condition.

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4110 style - Fault Code 093-311 4110 style - Fault Code 093-311...   READ MORE
5945 style Toner Cartridge Problems - Troubleshooting

5945 style Toner Cartridge Problems - Troubleshooting

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7556 Family - Fault Code: 302-315 Service Registry Bad data / Corrupted...   READ MORE
7556 Family - Fault Code: 302-316 SRS returns to LUI "invalid fields, invalid data, or missing data"...   READ MORE
7556 Family - Fault Code: 302-317 LUI gets no response from SRS...   READ MORE
7556 Family - Fault Code: 302-321 XEIP Browser Dead...   READ MORE
7556 Family - Fault Code: 303-306 Downgrade not permitted. A Customer upgrade was attempted, which would result in a downgrade, which is not allowed....   READ MORE
7556 Family - Fault Code: 303-307 SW Upgrade Synchronization Failure. Customer or CSE tried to perform upgrade resulting in a SW Upgrade Synchonization problem....   READ MORE
7556 Family - Fault Code: 303-316 Controller cannot communicate with IOT....   READ MORE
7556 Family - Fault Code: 303-317 IOT NVM Save Failure...   READ MORE
7556 Family - Fault Code: 303-318 IOT NVM Init Failure...   READ MORE
7556 Family - Fault Code: 303-319 IOT NVM Restore Failure...   READ MORE
7556 Family - Fault Code: 303-324 SW Upgrade File Transfer failure...   READ MORE
7556 Family - Fault Code: 303-325 System detects that the Wall Clock has not incremented within 1.5 seconds during Power On....   READ MORE
7556 Family - Fault Code: 303-326 Upgrade not required, since the SW Upgrade version is the same as the SW version on the machine....   READ MORE
7556 Family - Fault Code: 303-327 Upgrade Failed. this problem could be caused by an internal timing issue (Front side BUS speed set incorrectly), hardware error, user error and others....   READ MORE

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