A Helping Hand...
We want you to be successful using the parts and supplies you get from us.
Part Number Help: If you don't have a part number, no worries... Ask us... We'll help you get the right part. Remember to always provide us with the exact model of the machine you're working on. Also take a picture or two of the part and where you see it in the machine. That always helps us to be sure we're on the same page.
Information with your Parts & Supplies: Installation instructions are available for your supplies on request... also, some of our supplies come with an Owners Technical Sheet which provides you with a convenient reference sheet about your machine... adjustments, status code meanings, supply yields, etc.
Xerox® Supply & Part Support: If you ever have a problem with a product which you purchased from us, help is a phone call away. We have technicians on staff who are specialized in Xerox® machines... we can help diagnose and hopefully solve a majority of supply problems right on the phone.