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Symptoms & Solutions

Error Messages

Important:  The information presented here is for the use of a qualified, experienced technician. Without the background knowledge which comes with training, you risk doing more damage than good to the copier & also risk your own safety. If you are not willing to take 100% responsibility for your actions, do not use the information posted here. Thank you. Read our Conditions of Use for more information

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7556 Family - Message: Non Customer Mode The machine says it is in non customer mode and the Setup Wizard does not start at reboot....   READ MORE
Phaser 3635 - Area 3 Duplex Jam

The machine thinks it sees paper jammed in the Duplex Tray area.

...   READ MORE
DC220 style (DC332 family too) Vague Messages - Not Ready to Copy... System Warming Up... Print Engine Failure ...   READ MORE
5945 style Toner Cartridge Problems - Troubleshooting

5945 style Toner Cartridge Problems - Troubleshooting

...   READ MORE

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