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Symptoms & Solutions

Symptoms & Solutions

Important:  The information presented here is for the use of a qualified, experienced technician. Without the background knowledge which comes with training, you risk doing more damage than good to the copier & also risk your own safety. If you are not willing to take 100% responsibility for your actions, do not use the information posted here. Thank you. Read our Conditions of Use for more information

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C123 Style - Fuser Rebuild Instructions (C123, 5225, and 5325 families) C123 Style - Fuser Rebuild Instructions (C123, 5225, and 5325 families)...   READ MORE
C35 style - Resetting the "Replace Ozone Filter" message C35 style - Resetting the "Replace Ozone Filter" message...   READ MORE
C35 style - Memory Backup Battery Information (NVM) C35 style - Memory Backup Battery Information...   READ MORE
C123 Style Fuser Actuator Repair Kit Information - 2 Versions

For Xerox® Models: (WorkCentre) WC-5335, 5330, 5325,  WC-5230, 5230A, 5225, 5225A, 5222, WC-Pro133, Pro128, Pro123, M133, M128, M123, M118i, M118, (CopyCentre) C123, C128, C133, C118

C123 Style  - Fuser Exit Actuators - 2 versions - Information (for the following Families and Models):

...   READ MORE
4110 style - Fault Code 093-311 4110 style - Fault Code 093-311...   READ MORE
C35 style - Control Panel Dim, or Not Lighting-Up C35 Technical Information C35 style - Control Panel LCD Not LIghting-up...   READ MORE
Fault Code 059-315: WC-5325, 5330, 5335 Fault Code 059-315: WC-5325, 5330, 5335 - Fuser Center Thermistor detects an Overtemperature condition....   READ MORE
C35 style - Documents Multi-feeding / Jamming C35 style - How to solve DADF Multi-sheet Feeding....   READ MORE
4112 / D95 families - Fault Code 077-313 : Multi-Feed Sensing Problems ...   READ MORE
DC220 style (DC332 family too) Vague Messages - Not Ready to Copy... System Warming Up... Print Engine Failure ...   READ MORE
C123 Style Tech Info - Fault Codes

C123 Style  Abbreviated Fault Code List (for the following Families and Models):

- C123 Family: (CopyCentre) C123, C128, C133, (WorkCentre) WC-M123, M128, M133, Pro123, Pro128, Pro133
- WC-5225 Family: (WorkCentre) WC-5325, 5330, 5335
- WC-5225 Family: (WorkCentre) WC-5222, 5225, 5230

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Install Phase Incomplete, System Unavailable, or Speed Configuration Mismatch What do you do if one of these machines loses its memory? Its not all that straight forward so we gathered any info we could find in the manual on the subject and put it into one article. Hopefully it will help you solve the problem. ...   READ MORE
Phaser 3635 - Area 3 Duplex Jam The machine thinks it sees paper jammed in the Duplex Tray area....   READ MORE
5018 Style - Fault Code: U7-1 Photoreceptor Belt (PR Belt) hole / home position sensing problem....   READ MORE
Ph-7500 Family - Fault Code: 010-421 Fuser Assembly Life Over Warning ...   READ MORE
Ph-7500 Family - Fault Code: 010-420 Fuser Assembly Near Life Warning ...   READ MORE
Ph-7500 Family - Fault Code: 010-398 Fuser Fan Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-341 Illegal Fuser ...   READ MORE
Ph-7500 Family - Fault Code: 010-338 Fuser On Time Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-337 Heat Roll Paper Winding Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-335 Heat Roll NC Sensor Range Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-334 Heat Roll NC Sensor Broken Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-333 Heat Roll NC Sensor Over Temperature Fail ...   READ MORE
Ph-7500 Family - Fault Code: 010-332 Heat Roll NC Sensor Disconnection Fail ...   READ MORE

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