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DC250 style - Fault Code Clearance Codes for the various Families

DC250 vs. 550/C60/C9070 vs. DCP700 vs C75/J75 - Fault Code Clearance from Diagnostics

DC250 style

Fault Reset - NVM CODES
for various Families:

Different families use different fault reset NVM settings. In each case if you have the fault codes happening, you need to reset the appropriate NVM setting back to “0” (it will show a 3 or 4 etc when you read it)

Also note that some models use a “3” as the first digit in the fault codes, where most of the machines use a “0” as the first digit (So 010-319 has the same meaning as 310-319).

Fault Code	Description	NVM value: Must Reset to “0” For: DC240/250, DC-242/252/260, WC-7655/7665/7675, WC-7755/7765/7775	For: 550/560/570 C60/C70:	For: DCP700/700i (*770 ONLY)	For: C75/J75
010-319 (310-319)	Fuser Heat Control Problem	Reset to 0 : 744-351	744-351	744-361 (*744-507)	745-092 & 765-531
010-320 (310-320)	Fuser Overheat	Reset to 0 : 744-350	745-416	744-360 (*744-506)	745-092 & 765-531
010-324 (310-324)	Fuser Failure	Reset to 0 : 744-352	744-352	744-352	744-092 & 765-531
042-326 (342-326)	IBT Belt Home Sensing Problem	Reset to 0 : 741-105	741-119	741-106	741-132
093-314 (393-314)	Toner Dispense Problem (Yellow)	Reset to 0 : 762-312	762-368	762-312	762-316
093-315 (393-315)	Toner Dispense Problem (Magenta)	Reset to 0 : 762-313	762-369	762-313	762-317
093-316 (393-316)	Toner Dispense Problem (Cyan)	reset : 762-314	762-370	762-314	762-318
093-317 (393-317)	Toner Dispense Prob. (Black)	reset : 762-315	762-371	762-315	762-319