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Fault or Status Codes


Model Selection

Service Registry Bad data / Corrupted
SRS returns to LUI "invalid fields, invalid data, or missing data"
LUI gets no response from SRS
Downgrade not permitted. A Customer upgrade was attempted, which would result in a downgrade, which is not allowed.
SW Upgrade Synchronization Failure. Customer or CSE tried to perform upgrade resulting in a SW Upgrade Synchonization problem.
Controller cannot communicate with IOT.
SW Upgrade File Transfer failure
System detects that the Wall Clock has not incremented within 1.5 seconds during Power On.
Upgrade not required, since the SW Upgrade version is the same as the SW version on the machine.
Upgrade Failed. this problem could be caused by an internal timing issue (Front side BUS speed set incorrectly), hardware error, user error and others.
Upgrade request received during active diagnostics
Upgrade request received during active Security function
DADF Feed Out Sensor On Jam
DADF Simplex/Side 1 Pre Reg Sensor On Jam
DADF Simplex/Side 1 Reg Sensor On Jam
Fuser took too long to recover from High Temperature Not Ready state.
Heat Roll STS Disconnect Fail
Heat Roll In NC Sensor Differential Amp Fail
Heat Roll STS Over Temperature Fail
Fuser Hot Not Ready Return Time Fail
Heat Roll NC Sensor Disconnection Fail
Heat Roll NC Sensor Over Temperature Fail
Heat Roll NC Sensor Broken Fail
Heat Roll NC Sensor Range Fail
Heat Roll Paper Winding Fail
Fuser Assembly Near Life Warning
Fuser Assembly Life Over Warning
Photoreceptor Belt (PR Belt) hole / home position sensing problem.
DC250 style - Fault Codes 061 - Laser Scan Failures
DC250 style - Fault Code2 - 010 - Fuser Faults
DC250 style - Fault Codes 042 - Part Failures
DC250 style - Fault Codes 005 - DADF Document Feeder Faults
DC250 style - Fault Code 042-326 : Belt Home Sensing Error
For Xerox® Models: (WorkCentre) WC-5335, 5330, 5325,  WC-5230, 5230A, 5225, 5225A, 5222, WC-Pro133, Pro128, Pro123, M133, M128, M123, M118i, M118, (CopyCentre) C123, C128, C133, C118C123 Style  - Fuser Exit Actuators - 2 versions - Information (for the following Families and Models):
C35 style - Memory Backup Battery Information
C35 style - Resetting the "Replace Ozone Filter" message
C123 Style - Fuser Rebuild Instructions (C123, 5225, and 5325 families)
What do you do if one of these machines loses its memory? Its not all that straight forward so we gathered any info we could find in the manual on the subject and put it into one article. Hopefully it will help you solve the problem.
C123 Style  Abbreviated Fault Code List (for the following Families and Models):- C123 Family: (CopyCentre) C123, C128, C133, (WorkCentre) WC-M123, M128, M133, Pro123, Pro128, Pro133- WC-5225 Family: (WorkCentre) WC-5325, 5330, 5335- WC-5225 Family: (WorkCentre) WC-5222, 5225, 5230
4112 / D95 families - Fault Code 077-313 : Multi-Feed Sensing Problems
Fault Code 059-315: WC-5325, 5330, 5335 - Fuser Center Thermistor detects an Overtemperature condition.
4110 style - Fault Code 093-311
5945 style Toner Cartridge Problems - Troubleshooting
C35 style - How to solve DADF Multi-sheet Feeding.
C123 Style - Drum Cartridge Rebuild Instructions (c123, 5225, and 5325 families)