Symptoms & Solutions

Important: The information presented here is for the use of a qualified, experienced technician. Without the background knowledge which comes with training, you risk doing more damage than good to the copier & also risk your own safety. If you are not willing to take 100% responsibility for your actions, do not use the information posted here. Thank you. Read our Conditions of Use for more information

Ph-7500 Family - Fault Code: 010-320	Heat Roll STS Over Temperature Fail ... READ MORE
Ph-7500 Family - Fault Code: 010-326	Fuser Hot Not Ready Return Time Fail ... READ MORE
Ph-7500 Family - Fault Code: 010-328	Warm Up Time Fail ... READ MORE
Ph-7500 Family - Fault Code: 010-329	Fuser Fuse Cut Fail ... READ MORE
Ph-7500 Family - Fault Code: 010-330	Fuser Motor Fail ... READ MORE
Ph-7500 Family - Fault Code: 010-332	Heat Roll NC Sensor Disconnection Fail ... READ MORE
Ph-7500 Family - Fault Code: 010-333	Heat Roll NC Sensor Over Temperature Fail ... READ MORE
Ph-7500 Family - Fault Code: 010-334	Heat Roll NC Sensor Broken Fail ... READ MORE
Ph-7500 Family - Fault Code: 010-335	Heat Roll NC Sensor Range Fail ... READ MORE
Ph-7500 Family - Fault Code: 010-337	Heat Roll Paper Winding Fail ... READ MORE
Ph-7500 Family - Fault Code: 010-338	Fuser On Time Fail ... READ MORE
Ph-7500 Family - Fault Code: 010-341	Illegal Fuser ... READ MORE
Ph-7500 Family - Fault Code: 010-398	Fuser Fan Fail ... READ MORE
Ph-7500 Family - Fault Code: 010-420	Fuser Assembly Near Life Warning ... READ MORE
Ph-7500 Family - Fault Code: 010-421	Fuser Assembly Life Over Warning ... READ MORE
5018 Style - Fault Code: U7-1	Photoreceptor Belt (PR Belt) hole / home position sensing problem.... READ MORE
Phaser 3635 - Area 3 Duplex Jam	The machine thinks it sees paper jammed in the Duplex Tray area. ... READ MORE
Install Phase Incomplete, System Unavailable, or Speed Configuration Mismatch	What do you do if one of these machines loses its memory? Its not all that straight forward so we gathered any info we could find in the manual on the subject and put it into one article. Hopefully it will help you solve the problem. ... READ MORE
C123 Style Tech Info - Fault Codes	C123 Style Abbreviated Fault Code List (for the following Families and Models): - C123 Family: (CopyCentre) C123, C128, C133, (WorkCentre) WC-M123, M128, M133, Pro123, Pro128, Pro133 - WC-5225 Family: (WorkCentre) WC-5325, 5330, 5335 - WC-5225 Family: (WorkCentre) WC-5222, 5225, 5230 ... READ MORE
DC220 style (DC332 family too) Vague Messages - Not Ready to Copy... System Warming Up... Print Engine Failure	... READ MORE
4112 / D95 families - Fault Code 077-313 : Multi-Feed Sensing Problems	4112 / D95 families - Fault Code 077-313 : Multi-Feed Sensing Problems ... READ MORE
Fault Code 059-315: WC-5325, 5330, 5335	Fault Code 059-315: WC-5325, 5330, 5335 - Fuser Center Thermistor detects an Overtemperature condition. ... READ MORE
C35 style - Control Panel Dim, or Not Lighting-Up	C35 style - Control Panel LCD Not LIghting-up... READ MORE
4110 style - Fault Code 093-311	4110 style - Fault Code 093-311... READ MORE

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